Infobytes Nepal Services

What lab software costs in Nepal

Lab software in Nepal is quoted, not priced off a list, and the honest reason is that two labs with the same monthly test count can need very different systems. What we can do is set out exactly what moves the number, which costs are one-time and which recur every year, and which charges tend to appear after go live rather than in the quotation. Bring us your test volume, branch count, and whether you need analyser interfacing, and you get a real figure rather than a range.

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Overview

Why nobody publishes a price, and what to do about it

A single branch pathology lab with manual result entry and a two hundred test menu, and a three branch diagnostic centre with collection centres, six analyser interfaces, and credit accounts with fourteen referring hospitals, are not the same purchase. They differ by more than an order of magnitude in setup work, and almost all of that difference is in configuration and data rather than in software. That is why a published package price in this category is usually either meaningless or a starting point designed to be exceeded.

The more useful way to think about it is one-time cost against recurring cost. One-time covers implementation: loading your test catalogue, reference ranges, panels and rate lists, formatting your report layouts on your letterhead, migrating your active patient list, configuring roles and billing rules, connecting analysers, and training each role on its own screens. Recurring covers the licence or subscription, hosting if we host it, support, and updates. A quotation that does not separate these two is not comparable to one that does.

The cost drivers that move the number most, roughly in order, are: how many users and counters need access, how many branches and collection centres you run, whether analyser interfacing is required and for how many machines, how clean your existing test catalogue and rate list are, whether you host it yourself or we host it, and how much historical data you want migrated. Interfacing and catalogue cleanup are the two that most often surprise buyers, because both are quoted as software and delivered as weeks of careful work.

For comparison against the alternative: commissioning custom software in Nepal typically starts around NPR 200,000 for a focused first version and runs from around NPR 600,000 upward for multi department systems, and a lab system is not a small build. Adopting an existing product such as Nidanyo is quoted by lab size and modules and is substantially cheaper than commissioning the equivalent, which is the usual reason labs adopt rather than build.

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Common problems for Nepali businesses

Vendors quote a headline figure that covers the licence and excludes implementation, so the real number arrives after the decision has been made.

One-time and recurring costs are mixed into a single line, which makes two quotations impossible to compare.

Per test or per user licensing looks cheap at current volume and becomes the largest line item exactly when the lab succeeds.

Analyser interfacing is sold as a checkbox and delivered as a project, with the validation work quoted separately afterwards.

Test catalogue and rate list cleanup is assumed to be the lab's job, then billed when the lab cannot do it.

Training is quoted for one session, and the lab discovers that front desk, technologists, signatories, and accounts each need their own.

Support hours are not stated, so the lab finds out during a Sunday morning collection that cover is Monday to Friday.

How We Help

How Infobytes Nepal solves these challenges

Ask for the quotation split into one-time implementation and recurring annual cost, as two separate totals.

Get the licence model in writing and model it at twice your current volume before signing, not at today's.

Have interfacing quoted per analyser, with the validation work and the party responsible for it named.

Establish who cleans and loads the test catalogue, reference ranges, and rate lists, and whether that is included.

Confirm how many training sessions are included and which roles each one covers.

Get support hours and response expectations written down, including whether collection hours and Saturdays are covered.

Ask what year two costs before you sign year one, and what happens to the figure when you add a branch.

Included

Services and features

These areas can be shaped into a focused scope depending on your team, budget, timeline, and current workflow.

Number of users and billing counters

Branches and collection centres

Analyser interfaces and their validation

Hosted by us or on your own server

Test catalogue size and current condition

Reference range and rate list cleanup

Report template formatting on your letterhead

Historical data migration scope

Modules: billing, inventory, commissions, reporting

Training sessions per role

Support hours and cover during collection times

Backup, restore, and downtime procedure

Process

A practical process from idea to improvement

Tell us the four numbers

Monthly test volume, number of billing counters, number of branches and collection centres, and how many analysers you would want interfaced. Those four answer most of the quotation on their own.

We look at your current reports

Your existing report layouts and rate list tell us how much configuration work is real. A clean catalogue is days; a catalogue that has drifted across three staff and two systems is the longest part of the project, and we would rather say so up front.

You get a split quotation

One-time implementation and recurring annual cost as two separate totals, with interfacing quoted per machine and training listed per role. Nothing is left as an allowance to be settled later.

Scope is fixed in writing

What is included, what is not, what triggers an additional charge, and what year two looks like, agreed before any work starts rather than discovered during it.

Phase it if the number is uncomfortable

Most labs do not need everything in month one. Registration, sample tracking, results, reports, and billing first; interfacing, commissions, and multi branch afterwards, funded by what the first phase saves.

Why Infobytes Nepal

Built for practical teams in Nepal

We quote against your actual volume and branch count rather than publishing a package price we would have to exceed.

One-time and recurring costs are separated in every quotation we send, because that is the only form in which two quotes can be compared.

Setup, catalogue loading, report formatting, and training are quoted as part of the project rather than appearing as surprises after go live.

Licensing is by lab size and modules, not per test, so growing your volume does not increase your bill.

Phased rollouts are normal here, and we will tell you which modules can wait rather than quoting everything at once.

The first conversation and the written quotation cost nothing, including if the answer is that you do not need us yet.

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The same cost breakdown applied to web work, if that is also on the list.

ask for a written quotation

Send us your test volume, counters, branches, and analyser list and we will send a real figure.

FAQ

Common questions

How much does lab software cost in Nepal?

Lab software in Nepal is quoted rather than sold at a list price, because a single branch lab with manual result entry and a multi branch diagnostic centre with analyser interfacing differ by more than an order of magnitude in setup work. The figure is driven by user and counter count, branches and collection centres, how many analysers are interfaced, hosting choice, and how clean your existing test catalogue is. Send us those numbers and you get a real quotation at no charge.

Is it cheaper to buy lab software or build our own?

Buying is substantially cheaper for almost every diagnostic laboratory. Commissioning custom software in Nepal typically starts around NPR 200,000 for a focused first version and runs from around NPR 600,000 upward for multi department systems, and a full lab system sits at the larger end of that. Adopting an existing product is quoted by lab size and modules instead.

What is not usually included in a lab software quotation?

The four that most often sit outside the headline figure are analyser interfacing and its validation, test catalogue and rate list cleanup, historical data migration beyond the active patient list, and training sessions past the first one. Ask for each of these to be priced explicitly, as included or excluded, before you compare two quotations.

Should we host it ourselves or have you host it?

Host it yourself if downtime during an internet outage would stop your counter, which is the common choice for labs outside reliable connectivity; you then own the server, the backups, and the power arrangement. Have us host it if you would rather we handle updates, backups, and monitoring, which is usually cheaper in total and is what most single site labs choose.

What does it cost per year after the first year?

Recurring cost covers the licence or subscription, hosting if we host it, support, and updates, and it is quoted as a separate annual total from the one-time implementation. Ask any vendor for that figure before signing year one, and ask specifically what happens to it when you add a branch or a counter.

Can we start small and add modules later?

Yes, and it is what we usually recommend. Registration, sample tracking, result entry and verification, reporting, and billing go in first; analyser interfacing, referral commissions, and multi branch consolidation follow once the core is in daily use and paying for itself.

Is there a charge for the quotation or the lab visit?

No. The first conversation, the lab visit, and the written quotation cost nothing and carry no obligation, including when our conclusion is that your current process is fine for now or that a hospital system would serve you better than a lab system.

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