Serviol

Field service management for teams that work away from a desk. Tickets, day planners, attendance, and job history in one place, and it keeps working when the signal drops.

What it covers

Serviol module by module

Businesses in Nepal that sell equipment and then support it: medical and laboratory equipment suppliers, lift and escalator companies, HVAC and generator dealers, IT hardware vendors, and industrial machinery distributors.

Customer, site, and installed equipment records with serial numbers

Warranty and annual maintenance contract (AMC) tracking with renewal reminders

Complaint and ticket intake with owner, priority, and due date

Technician day planners, job assignment, and dispatch

Offline capable field app for ordinary Android phones

Proof of work capture: photos, signature, parts used, time on job

Attendance and check in / check out

Full service history per customer and per machine

Contract profitability and backlog reporting

Keep reading

Where Serviol fits with the rest of our work

Our own products

Systems we built, run, and support ourselves, ready to adopt rather than commission from scratch.

ready made systems from Infobytes NepalSix systems covering clinics, pharmacies, labs, field service, field sales, leads, and student talent.ClinicNP clinic and pharmacy managementClinic and pharmacy management on one counter and one invoice.Purseol field sales managementClient visits, pitches, and lead outcomes logged from the field.LeadRack, our lead management systemBoards and stages so no lead goes unmissed.Pravyo, our student talent platformMaking student potential easier to discover and present.Nidanyo for medical laboratoriesLaboratory operations and information management for medical labs.

Related work at Infobytes Nepal

Projects rarely stay inside one box. These are the areas that most often come up alongside.

software development in NepalCustom systems built around real workflows instead of a generic template.automating manual workRemoving the repeated manual steps between departments.clinic management software in NepalClinicNP: patients, visits, doctors, samples, medicines, and one bill.medical shop billing software in NepalStock by batch and expiry, a shelf map, and what the month actually cost.lab management software in NepalNidanyo: registration to verified report, billing, and reagent stock.after sales service software in NepalThe category pillar: record side, delivery side, and who here buys it.

Choosing who to work with

If you are still comparing options, start here.

best IT company in NepalThe questions worth asking before you sign with any IT company here.how trust is earned by an IT company in NepalWhat trust looks like in practice: scope, ownership, and support after launch.software development in NepalCustom systems built around real workflows instead of a generic template.