Overview
A dental clinic's day, seen from the counter
Dentistry is billed by procedure, and a dental catalogue is long: consultation, scaling, fillings by surface, root canal treatment by canal, extraction, crowns and bridges by material, dentures, orthodontic stages, whitening. In ClinicNP each of those is a service with its own short code, group, and rate, so the person at the counter finds it by typing a few letters, and the service revenue report later shows exactly how many root canals the clinic did this month and what they earned.
Treatment rarely finishes in one sitting. A root canal takes three or four visits, orthodontics takes months. Each sitting is a visit on the same patient record with its own number inside the fiscal year, its findings and advice written as free text the way dentists already write them, and the patient's X-rays or OPG attached to that visit as files. A patient who pays in stages is billed on credit and settles later from the bill register, so the balance on a long treatment is a figure on a screen rather than a note in a diary.
The dental lab is where money most often goes missing. A crown, bridge, or denture is billed to the patient and made by an outside lab that charges the clinic. ClinicNP marks such services as going to an outside laboratory with their partner cost, follows each job on the outside-lab worklist from sent to back to handed over, and keeps a statement per lab: what you billed patients, what the lab charges, your margin, what you have paid the lab, and what you still owe it. The worklist was built for laboratory samples, and a dental-lab job moves through it the same way.
Many clinics in Nepal run on visiting specialists: an orthodontist on Thursdays, an endodontist for root canals, an oral surgeon for extractions. Each doctor is paid on their own basis, and one of ClinicNP's four bases is a percentage of listed services, which is how most dental specialist arrangements work. The share is calculated on each billed line as it is raised, and totals into a payout sheet per doctor for the month.
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